Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Mystery Shopping

Philip Hake uses unbiased third-party shoppers to gather actionable data for you.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Lifetime Value Analysis

Philip Hake analyzes your data to identify your most valuable customers.

Philip Hake

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Social Media Research

Philip Hake offers social media benchmarking and shopper experience assessment.